Cancellation and Refund Policy

At Unitees Original, we prioritize customer satisfaction and ensure a smooth shopping experience. If you’re not satisfied with your purchase or need assistance with an order, please refer to our cancellation and refund policy below.

Order Cancellation

• Orders can be canceled within 24 hours of placing the order.
• To cancel your order, email us at uniteesoriginal.com@gmail.com with your order details.
• Once the cancellation is approved, the refund will be initiated as per the refund policy.

Refund Policy

We offer refunds in the following cases:

1. Defective or Damaged Products:
   • If you receive a damaged or defective product, please contact us within 48 hours of delivery.
   • Provide clear photos of the product and packaging for verification.
2. Wrong Product Delivered:
   • If the product delivered is not what you ordered, notify us within 48 hours with relevant details and images.
3. Order Cancellation (Approved Requests):
   • Refunds will be processed within 7-10 business days after the cancellation is confirmed.

Non-Refundable Cases

• Products damaged due to misuse or negligence.
• Requests made after 48 hours of delivery.

Refund Method

• Refunds will be credited back to the original payment method or as store credit, depending on your preference.

For any assistance, email us at uniteesoriginal.com@gmail.com.